Many Council administrators waste significant amounts of time and resources on retrieving data, consolidating data from multiple databases, and maintaining outdated or incompatible systems

This huge inefficiency wastes and drains the public budget!

For example…

Many organisations assign someone to work manually with data…

“Here, examine the financial status of the Council or prepare information on local services and local economic profiles and manually enter that into an Excel spreadsheet. See you in a week.”

You have an administrator fighting the data monster while the councillor or the CFO holds their breath, awaiting the results. Often, other pieces of information are needed, so there will be countless and usually unnecessary to-ing and fro-ing, making the process time-consuming, inefficient, and costly.

More public funds are wasted!

Simply having an ERP system doesn’t make you an ERP organisation.

In the age of big data science, government organisations have invested significant resources trying to get one thing right: data management.

To eliminate or reduce costs and complexity of the system, it makes strategic and business sense to integrate multiple systems into one seamless system.

Many Councils and government organisations have done just this by centralising their systems with a unified ERP system.

In theory, that makes a lot of sense because standardising the processes can lead to the improvement of the integrity of all your systems.

However, as software vendors keep adding new benefits, solutions, and add-ons to the system—and that’s what they often do—the systems become too confusing and complex for the non-technical user.

So it begs the question…

If the ERP in your organisation is too complex to be used by decision-makers in your organisation, does it matter what functionality it has? [Hold that thought.]

If you have trouble uncovering critical data that, in theory, is available within your organisation, do you think this could affect your performance?

Our research shows that the answer is in the affirmative.

Gartner’s survey of 186 companies (71% of which have US $1 billion or more in revenue) revealed that only 37% of companies measure the business value from their ERP projects.

That’s a startling statistic! Government agencies wouldn’t fare any better.

This means most organisations lack a coherent ERP strategy, and instead of using their systems to improve performance, they are on the rollercoaster of tactical decisions forced by IT support tasks and vendor upgrade cycles.

At Teldware™, we believe that the most successful ERP projects are those that form an important part of a clearly-defined business strategy, not an IT-led housekeeping initiative or vendor-driven solutions.

It’s not about the technology— it’s about how technology can improve the performance of your organisation. That’s Teldware™, in a nutshell.